IV. SERVICE COORDINATION

B. CONSULTING
 

1. Summarize clientís personal and cultural background, treatment plan, recovery progress, and problems inhibiting progress for purpose of assuring quality of care, gaining feedback, and planning changes in the course of treatment.
 
Knowledge

1. Methods for assessing clientís past and present biopsychosocial status.
2. Methods for assessing social systems that may affect the clientís progress.
3. Methods for continuous assessment and modification of the treatment plan.

Skills

1. Demonstrating clear and concise written and verbal communication.
2. Synthesizing information and developing modified treatment goals and objectives.
3. Soliciting and interpreting feedback related to the treatment plan.
4. Prioritizing and documenting relevant client data.
5. Observing and identifying problems that might impede progress.
6. Soliciting client satisfaction feedback.

Attitudes

1. Respect for the personal nature of the information shared by the client and significant others.
2. Respect for interdisciplinary work.
3. Appreciation for incremental changes.
4. Recognition of relapse as an opportunity for positive change.

 

2. Understand terminology, procedures, and roles of other disciplines related to the treatment of substance use disorders.   

Knowledge

1. Functions and unique terminology of related disciplines.

Skills

1. Demonstrating accurate, clear, and concise verbal and written communication.
2. Participating in interdisciplinary collaboration.
3. Interpreting written and verbal data from various sources.

Attitudes

1. Comfort in asking questions and providing information across disciplines.

 

3. Contribute as part of a multidisciplinary treatment team.   

Knowledge

1. Roles, responsibilities, and areas of expertise of other team members and disciplines.
2. Confidentiality regulations.
3. Team dynamics and group process.

Skills

1. Demonstrating clear and concise verbal and written communication.
2. Participating in problem solving, decision making, mediation, and advocacy.
3. Communicating about confidentiality issues.
4. Coordinating the clientís treatment with representatives of multiple disciplines.
5. Participating in team building and group process.

Attitudes

1. Interest in cooperation and collaboration with diverse service providers.
2. Respect and appreciation for other team members and their disciplines.

 

4. Apply confidentiality regulations appropriately.  

Knowledge

1. Federal, State, and local confidentiality regulations.
2. How to apply confidentiality regulations to documentation and sharing of client information.
3. Ethical standards related to confidentiality.
4. Client rights and responsibilities.

Skills

1. Explaining and applying confidentiality regulations.
2. Obtaining informed consent.
3. Communicating with the client, family and significant others, and with other service providers within the boundaries of existing confidentiality regulations.

Attitudes

1. Recognition of the importance of confidentiality regulations.
2. Respect for a clientís right to privacy.

 

5. Demonstrate respect and non-judgmental attitudes toward clients in all contacts with community professionals and agencies. 

Knowledge

1. Behaviors appropriate to professional collaboration.
2. Client rights and responsibilities.

Skills

1. Establishing and maintaining non-judgmental, respectful relationships with clients and other service providers.
2. Demonstrating clear, concise, accurate communication with other professionals or agencies.
3. Applying the confidentiality regulations when communicating with agencies.
4. Transferring client information to other service providers in a professional manner.

Attitudes

1. Willingness to advocate on behalf of the client.
2. Professional concern for the client.
3. Commitment to professionalism.

 

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Email: no@nattc.org | Revised March 1998