1. Establish rapport, including
management of crisis situation and determination of need for
additional professional assistance.
Knowledge
- Importance and purpose of rapport
building.
- Rapport-building methods and
issues.
- The range of human emotions
and feelings.
- What constitutes a crisis.
- Steps in crisis management.
- Situations in which additional
professional assistance may be necessary.
- Available sources of assistance.
Skills
- Demonstrating effective verbal
and nonverbal communication.
- Accurately identifying client's
frame of reference.
- Reflecting clientís feelings
and message.
- Recognizing and defusing volatile
or dangerous situations.
- Demonstrating empathy, respect,
and genuineness.
Attitudes
- Recognition of personal biases,
values, and beliefs, and their effect on communication and the
treatment process.
- Willingness to establish rapport.
2. Gather data systematically
from the client and other available collateral sources, using
screening instruments and other methods that are sensitive to
age, developmental level, culture, and gender. At a minimum,
data should include current and historic substance use; health,
mental health, and substance related treatment history; mental
status; and current social, environmental, and/or economic constraints.
Knowledge
- Validated screening instruments,
including their purpose, application, and limitations.
- Concepts of reliability and
validity as they apply to screening instruments.
- How to interpret the results
of screening.
- How to gather and use information
from collateral sources.
- How age, developmental level,
culture, and gender effect patterns and history of use.
- How age, developmental level,
culture, and gender effect communication.
- Client mental status: - presenting
features, - relationship to substance abuse and psychiatric disorders.
- How to apply confidentiality
regulations.
Skills
- Administering and scoring screening
instruments.
- Screening for physical and mental
health status.
- Gathering information and collecting
data.
- Communicating appropriately.
- Writing accurately, concisely,
and legibly.
Attitudes
- Appreciation of the value of
the data gathering process.
3. Screen for psychoactive
substance toxicity, intoxication, and withdrawal symptoms; aggression
or danger to others; potential for self-inflicted harm or suicide;
and coexisting mental health problems.
Knowledge
- Symptoms of intoxication, withdrawal,
and toxicity for all psychoactive substances, alone and in interaction
with one another.
- Physical, pharmacological, and
psychological implications of psychoactive substance use.
- Effects of chronic psychoactive
substance use or intoxication on cognitive abilities.
- Available resources for help
with drug reactions, withdrawal, and violent behavior.
- When to refer for toxicity screening
or additional professional help.
- Basic concepts of toxicity screening
options, limitations, and legal implications.
- Toxicology reporting language
and the meaning of toxicology reports.
- Relationship between psychoactive
substance use and violence.
- Basic diagnostic criteria for
suicide risk, danger to others, withdrawal syndromes, and major
psychiatric disorders.
- Mental and physical conditions
that mimic drug intoxication, toxicity, and withdrawal.
- Legal requirements concerning
suicide and violence potential.
Skills
- Eliciting relevant information
from the client.
- Intervening appropriately with
a client who may be intoxicated.
- Assessing suicide and/or violence
potential.
- Managing crises.
Attitudes
- Willingness to be respectful
toward the client in his or her presenting state.
- Appreciation of the importance
of empathy in the face of feelings of anger, hopelessness, suicidal
or violent thoughts, and feelings.
- Appreciation of the importance
of legal obligations.
4. Assist the client in identifying
the impact of substance use on his or her current life problems
and the effects of continued harmful use or abuse.
Knowledge
- The progression and characteristics
of substance use disorders.
- The effects of psychoactive
substances on behavior, thinking, feelings, health status, and
relationships.
- Denial and other defense mechanisms
in client resistance.
Skills
- Establishing a therapeutic relationship.
- Demonstrating effective communication
skills.
- Determining and confirming the
effects of substance use on life problems with the client.
- Assessing client readiness to
address substance use issues.
- Interpreting the clientís
perception of his or her experiences.
Attitudes
- Respect for the clientís
perception of his or her experiences.
5. Determine the client's
readiness for treatment and change as well as the needs of others
involved in the current situation.
Knowledge
- Current validated instruments
for assessing readiness to change.
- Treatment options.
- Stages of readiness.
- Stages of change models.
- The role of family and significant
others in supporting or hindering change.
Skills
- Assessing client readiness for treatment.
- Assessing extrinsic and intrinsic motivators.
Attitudes
- Acceptance of non-readiness
as a stage of change.
- Appreciation that motivation
is not a pre-requisite for treatment.
- Recognition of the importance
of the clientís self assessment.
6. Review the treatment options
that are appropriate for the client's needs, characteristics,
goals, and financial resources.
Knowledge
- Treatment options and their
philosophies and characteristics.
- Appropriate treatment options
for client needs.
Skills
- Eliciting and determining relevant
client characteristics, needs, and goals.
- Making appropriate recommendations
for treatment.
Attitudes
- Recognition of oneís
own treatment biases.
- Appreciation of various treatment
approaches.
7. Apply accepted
criteria for diagnosis of substance use disorders in making treatment
recommendations.
Knowledge
- The continuum of care and the
available range of treatment modalities.
- Current DSM or other accepted
criteria for substance use disorders, including strengths, and
limitations of such criteria.
- Use of commonly accepted criteria
for client placement into levels of care.
- Multi-axis diagnostic criteria.
Skills
- Using current DSM or other accepted
diagnostic standards.
- Using appropriate placement
criteria.
- Obtaining information necessary
to develop a diagnostic impression.
Attitudes
- Recognition of personal and
professional limitations of practice, based on knowledge and
training.
- Willingness to base treatment
recommendations on the clientís best interest.
8. Construct with client and
appropriate others an initial action plan based on client needs,
preferences, and resources available.
Knowledge
- Appropriate content and format
of the initial action plan.
- Client needs and preferences.
- Available resources for admission
or referral.
Skills
- Developing the action plan in
collaboration with the client and appropriate others.
- Documenting the action plan.
- Contracting with the client
concerning initial action plan.
Attitudes
- Willingness to work collaboratively
with clients and others.
9. Based on initial action
plan, take specific steps to initiate an admission or referral
and ensure follow-through.
Knowledge
- Admission and referral protocols.
- Resources for referral.
- Ethical standards regarding
referrals.
- Appropriate documentation.
- How to apply confidentiality
regulations.
Skills
- Communicating clearly and appropriately.
- Networking and advocating with
service providers.
- Negotiating and advocating client
admissions to appropriate treatment resources.
- Facilitating client follow-through.
- Documenting accurately and appropriately.
Attitudes
- Willingness to renegotiate.